Obecnie poszukujemy osoby na stanowisko:

Customer Service Specialist German Language  


nr_ref: 13/02/07-364
 

Miejsce zatrudnienia: Krak�w woj. ma�opolskie
wynagrodzenie: Do negocjacji
forma zatrudnienia: Umowa o prac�

Oferujemy:
We can offer a good training and development program and of course a good career opportunity with an International organization. According to the Employer of the Year research organized by Kompas, Capgemini Poland is one of the most friendly company to work for.

Zadania:
 Providing second line technical support for more complex incidents received from the 1st line incident handlers,
     in respect of clients/ services supported.
 Accurately record and classify all incoming Incidents with appropriate priority, category and incident summary
     details.
 Apply business and technical knowledge to meet resolution targets.
 Adhere to escalation procedures.

Wymagania: 
Person Profile: Experience - Essential
 Fluent in German
 Good English language skills.
 Experienced in 1st/ 2nd line support with good knowledge of: Windows 2000 Server, Windows XP, Active
     Directory, MS Office.
 Minimum 1 year experience in Technical Service Centre or Customer Service environment.
 Experience with web design and web development - an advantage.
 Team player with ability to work under pressure. Experience - Desirable
 Working knowledge of Macromedia Dreamweaver, HTML, PHP, ASP and JavaScript. Personal Qualities
 Flexible and well motivated team player.
 Be able to work with minimum supervision and perform under pressure to tight deadlines.
 Able to work effectively and flexibly in a small team.

all applications must be submitted in English I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).

[email protected]